Could AI-Powered QSR Technology Help Independents Compete with Larger Chains?

Seven affordable AI-powered technologies can help independent quick-service restaurants improve efficiency, control costs, and compete with larger chains. The quick-service restaurant industry is not the same as it once was, and businesses need to keep up if they want to remain competitive. Customer expectations are forever changing as people seek convenience at a reasonable price.…

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Building a more resilient food and beverage supply chain with automation

The food and beverage industry is undergoing significant transformation. Consumer expectations are changing rapidly, retailers are carrying more product variations than ever before and distribution networks are being challenged to move products faster, more accurately and with greater flexibility. As SKU counts rise and retailers require more frequent deliveries, manufacturers and distributors face increasing pressure…

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How Boxed Water and 2 other manufacturers solved end-of-line palletizing without buying a robot

Boxed Water Is Better recently opened its Holland, Michigan, facility to a room of food, beverage and CPG manufacturers for a panel on automated palletizing. Attendees came from across West Michigan and the Midwest, representing companies ranging from fruit storage and canning operations to chemical manufacturers and co-packers. They came with the same questions most…

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Wonder partners Zipline to launch drone meal deliveries in Texas

The service will not need special packaging and can be adopted by restaurants without “costly infrastructure” changes. onder has joined forces with autonomous delivery company Zipline to roll out on-demand drone food deliveries in Texas, the US. The service is scheduled to begin in January 2027. The move comes ahead of Wonder’s planned Texas expansion…

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Why Your Best Guests Are Invisible

Something is shifting beneath the surface of the restaurant industry, and the numbers are starting to show it. Nearly half (45 percent) of U.S. diners switched their favorite restaurant last year, up sharply from 33 percent the year prior. That data point should be setting off alarms for restaurant operators. Instead, most are doubling down…

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Taco Bell revs up drive-thru AI deployment

Through a partnership with Omilia, which has brought voice AI to nearly 900 U.S. restaurants, the Mexican chain will continue to add the tech across its domestic system. Dive Brief: Taco Bell has expanded its partnership with artificial intelligence company Omilia to continue scaling its drive-thru voice AI across Taco Bell’s U.S. system, according to…

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Bevi Reimagines Beverage Service Through Smart Dispensing, Customization and Connected Operations

For decades, beverage service in restaurants and foodservice environments has followed a familiar model. Operators purchase bottled water, canned beverages and packaged drinks, store inventory, replenish coolers, manage deliveries and absorb the costs associated with transportation, storage and waste. While that approach has remained deeply embedded in foodservice operations, changing consumer preferences, sustainability initiatives and…

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How IoT-Powered Sensors, Smart Dispensers, and More Improve Workloads

Key Takeaways Data-driven cleaning uses real-time data to improve efficiency and results. Workloading software helps managers optimize staffing and control labor costs. Smart sensors and cleaning robots improve service, tracking, and consistency. By Keith Schneringer If you are a facility cleaning manager, there are probably some common questions you ask yourself each day regarding building…

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Miso Robotics Acquires Zume Pizza Technology and IP to Expand Restaurant Automation Platform

Miso Robotics, the Pasadena, California-based company behind the Flippy automated fry station, has acquired the technology and intellectual property of Zume Pizza, one of the most heavily funded and closely watched food robotics startups of the past decade. The transaction includes Zume’s hardware, software and patent portfolio, which spans robotic food preparation, delivery, packaging and…

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