How Olipop’s new CEO plans to reach $1B in sales

Christian Patiño Webb says he’s focused on execution as the prebiotic soda brand faces mounting competition from a steady stream of new rivals. Olipop’s new CEO aims to grow the pioneering better-for-you soda brand to $1 billion in sales despite increased competition in the emerging category. Christian Patiño Webb stepped into Olipop’s top leadership position…

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Gatorade Recalled Over Undeclared Dyes

PepsiCo is pulling over 122,000 cases of the sports drink. PepsiCo quietly initiated a recall of tens of thousands of cases of its Gatorade sports drink late last month because the labels did not disclose the presence of yellow food dyes. The food and beverage giant started the recall on Sept. 25, according to a…

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Exploding the ‘Karen’ Myth

Restaurant operators might be surprised to learn the face behind those who ask to speak with the manager is probably not the one they expect. A five-year study from the Edge Hotel School at the University of Essex identified personality traits that drive customer complaints challenging commonly-held assumptions about the “Karen” stereotype. After tracking nearly…

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How To Clean and Maintain Serving Counters

Gather details on cleaning and maintaining equipment and tracking warranties following a serving area remodel After months of planning and preparation for a busy install day, your new serving area is finally complete and ready for action. Now’s the time to get a handle on training, cleaning and maintenance. From stocking the proper supplies to…

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Victorinox Appoints Audra Murray as Director, Foodservice

Meanwhile, Greg Stak will continue overseeing Victorinox’s food processing and butcher divisions. Victorinox has appointed Audra Murray as director, foodservice. She’ll lead the company’s foodservice growth strategy across North America, overseeing new account acquisition, strategic customer development and regional sales leadership. She’ll focus on helping foodservice operators reduce total knife program costs, improve cash flow,…

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Middleby’s QualServ North America Seats New President

The newly promoted individual joined the company in 2021 as vice president of operations, then took over as general manager in early 2025. QualServ has promoted Phil Mauter to serve as the brand’s president for North America. In the role, he will lead the QualServ North American strategy and oversee day-to-day operations of all business…

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Refrigerated Solutions Group Names Two Regional Sales Managers

Refrigerated Solutions Group named Michael Chick and Joe Maresca regional sales managers for its Master-Bilt and Norlake brands. Chick will cover the Western U.S. while Maresca will cover the Northeast and Canada. Both will support dealers, manufacturers’ representatives, and consultants in their regions. Chick has a background in foodservice equipment sales spanning 15 years, most…

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Hoshizaki Alliance Makes Appointment

The new hire has experience with commercial refrigeration equipment and more. Craig Hammel, formerly of Refrigerated Solutions Group, joins Hoshizaki Alliance as its director, customer experience and aftermarket support, effective Oct. 12. In this role, Hammel will lead a Center of Excellence team “that develops and carries out a customer experience and aftermarket strategy across…

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