Global Foodservice News
McDonald’s to Launch Crafted Beverage Lineup Nationwide Next Month
The launch has been years in the making. McDonald’s full dive into crafted drinks will start next month, according to the Wall Street Journal. The upcoming menu will feature items like a Dirty Dr Pepper and Mango Pineapple Refresher, and will be priced lower than beverage chains such as Starbucks and Dutch Bros. Additionally, a…
Read MoreBuilding Systems That Retain Good People
While there’s no one-size-fits-all hiring strategy, one thing remains true whether you’re at the local bar and grill or at an upscale Michelin star restaurant: hiring is always a bit of a leap of faith, said Derek Clayton, corporate chef at Vitamix. “Work history, experience and skill set matter, of course, but I’d argue attitude…
Read MoreIs Efficiency Replacing Empathy?
The restaurant industry is at a crossroads. While AI and automation are key factors pushing order accuracy to new heights, the hospitality factor is declining, creating a transactional gap, according to Intouch Insight’s 2026 On-Premises Study. “As automation and the use of AI increases, the human interactions are becoming a premium competitive advantage,” said Sarah…
Read MoreEnhancing Restaurant Profitability Immediately with Real-Time Insight
The hospitality industry is facing unprecedented challenges. Having survived the upheaval of COVID through innovative thinking and a rapid adoption of new tech, including apps and QR codes, the latest hikes in wage costs and business rates are pushing many to the edge. Cutting hours, shrinking menus, even reducing locations is one response but where…
Read MoreHow Starbucks, Target, Dave & Buster’s invest in employees to boost CX
Financial incentives, better training and unified company culture are among the tools companies are using to enhance the employee experience. Major companies, from Starbucks to Target, are bolstering their CX by investing in culture, benefits and incentives for their employees. Satisfied, tenured employees are well-positioned to offer superior customer service, but turnover rates across industries…
Read MoreSinger Equipment Acquires Alabama’s Bresco
Bresco will join Singer H&R and help Singer Equipment expand its reach across the south. Singer Equipment has acquired Bresco, based in Birmingham, Ala. Led by George Tobia, president, Bresco has served the greater Alabama market for more than 50 years. It will integrate into Singer H&R, formerly Hotel & Restaurant Supply, which joined Singer…
Read MoreFrontline Names New Sales Manager
Joshua Smith was introduced as a sales manager for Frontline International. Frontline International Names Joshua Smith New Sales Manager 4.8.26 PR Image Joshua Smith Prior to joining Frontline, Smith served as sales manager for a multi-state foodservice equipment distributor and service provider. Prior to that, Smith worked on the operator side of the foodservice industry,…
Read MoreAmerikooler Names Sales VP
Stephen Fetterman will help strengthen the walk-in manufacturer’s partnerships with customers and dealers. Walk-in manufacturer Amerikooler has appointed Stephen Fetterman as its vice president of sales. He will lead the company’s sales organization and support its strategic growth initiatives, including market expansion, channel development and enhanced customer engagement. Fetterman has experience leading high-performing sales teams…
Read MoreThe Legacy Companies Updates C-Suite
Steve Moore and David Abi were named chief executive officer and chief commercial officer for The Legacy Companies. Steve Moore David Abi Legacy CompaniesMoore’s career spans more than 30 years and he most recently served as CEO of Nice-Pak Products, a global manufacturer of wet wipes. Prior to that, he led Bankruptcy Management Solutions, a…
Read MoreIntroducing the Fast Casual FutureMakers: Greenlane
As legacy salad chains face mounting pressure, Greenlane is emerging with a smaller, faster, and more efficient model designed to make healthy food truly accessible. This year, QSR magazine introduced Fast Casual FutureMakers, a new annual report showcasing brands and founders pushing the category forward in real time. The 2026 class features three emerging concepts,…
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