Ingredient trends from the National Restaurant Association Show

CHICAGO – Menu innovation remains one of the restaurant industry’s most powerful growth tools, according to speakers at the National Restaurant Association Show, which took place in May in Chicago. But restaurant operators are challenged to develop on-trend menu innovations that pique consumer interest but also keep the end dish affordable. Adding to the pressure…

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PepsiCo, Coca-Cola to add QR codes for ingredients transparency

The beverage giants are joining an industrywide effort to connect consumers with government safety data as shoppers become increasingly concerned about what’s in their food and drinks. Coca-Cola, PepsiCo and Keurig Dr Pepper are among the major beverage companies rolling out QR codes across packaging to give consumers access to more information about ingredients in…

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The Design Psychology Behind a Speakeasy

The Watermark Hotel in Tysons, Virginia has a secret on its 25th floor. Open an unassuming door in the fitness center’s sauna and you’ll be transported to the streets of Tokyo within The Naisho Room, a hidden speakeasy serving Japanese spirits and an Omakase dining experience by executive sushi chef Hobin Kim. “We wanted to…

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KFC unveils brand revamp with new menu, drinks and store formats

The brand overhaul includes a refreshed bucket logo, store design, and food and beverage line-up. uick-service restaurant (QSR) chain KFC is rolling out a worldwide brand overhaul spanning food, beverages, restaurant design and visual identity. The company is adding more boneless options, supported by a new global sauce “pantry” of more than 20 sauces. These…

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The ROI of Unboxing

With off-premises dining capturing a massive share of restaurant revenue, packaging has become a storefront marketing tool that brands must treat as a proxy for hospitality and intentionally design the unboxing experience. “The real opportunity is less about how the box looks and more about how it makes the guest feel,” said Alexis Gillette, VP…

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Unox Expands North American Sales Team

Unox hired Jermaine Richardson to serve as regional sales manager for its South Central and Rocky Mountain regions. Jermaine Richardson Headshot Jermaine Richardson In this role, Richardson will support customers, dealers, consultants, and distributors across Wyoming, Utah, Colorado, Texas, Oklahoma, Arkansas, Louisiana and Mississippi. Richardson’s foodservice industry experience spans more than 18 years, including “13…

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Thompson to Lead Convotherm in the U.S.

Welbilt, an Ali Group company, appointed Bill Thompson to serve as general manager of Convotherm U.S., effective July 1, 2026. Bill Thompson Thompson joined Welbilt in 2012 and since 2023 he served as vice president of global sales for Merrychef. Prior to that, Thompson held a variety of roles with increasing responsibility across both the…

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Equipment Trends on Tap at FER’s How To Spec Live

Attendees will gain access to panel discussions and equipment demos focused on how to select certain equipment at the FER event. perators, design consultants and dealers who play a role in specifying equipment will gain the intel they need to get ahead at FER’s first-ever How To Spec Live, presented by California Foodservice Instant Rebates.…

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Mass closures became a lot more common last year

The number of Technomic Top 500 restaurant chains that closed 10% or more of their locations soared last year, but the same thing was happening before the pandemic. We’ve written a lot about mass closures and systemwide shutdowns of late, certainly more than we’d like. We’ve also unpacked, at length, the factors creating a macroeconomic…

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Starbucks will pilot employee-created content on TikTok

‘Green Apron Creators’ chosen for the program will receive compensation. Starbucks will begin a pilot later this summer allowing select employees to create content for TikTok and share in ad revenue. Starbucks announced it is the first brand to pilot custom Creator Networks in Content Suite, a new integrated offering that connects content creation and…

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