Global Foodservice News
Managing Mother’s Day Demand Without Slowing the Kitchen
Few days carry as much pressure for restaurants as Mother’s Day. Tickets start rolling in quickly, but what matters more is what’s behind each order, because people are celebrating, and even small issues can leave a lasting impression. Orders on Mother’s Day behave differently from a typical rush because many are tied to group decisions,…
Read MoreMaking a menu that works hard to boost profitability
Three operators share their strategies for maximizing margins as costs continue to rise and consumers grow wary of menu price hikes. Consumers seek affordability and operators want profitability. Can the two co-exist in today’s restaurant economy? Three chain restaurant CMOs showed how they’re finding the right balance during a panel on Monday at Informa’s Restaurant…
Read MoreThe understaffing of restaurants is costly, and likely to get worse
A new report by the National Restaurant Association details how lack of staff is not just an inconvenience. It can materially impact growth, service and sales. Restaurants should not underestimate the costly impact of understaffing. So argues a report out Thursday from the National Restaurant Association and Workday, which found that understaffing is not just…
Read MoreRSG Hires Lusk for Key Accounts Post
Derek Lusk assumed the position of key account director for Refrigerated Solutions Group, which is the parent company of Norlake and Master-Bilt. Derek Lusk In his new role, Lusk will work with “key chain accounts” and help “customers navigate evolving operational and regulatory demands,” per a company release. Prior to joining RSG, Lusk served as…
Read MoreTriMark Names VP of Strategic Sourcing
TriMark USA LLC named Zeeshan Malik executive vice president of strategic sourcing. Malik joins TriMark from Foodbuy USA, where he most recently served as vice president of sourcing, North America. Overall, Malik spent more than 16 years with Foodbuy and parent company Compass Group. His background also includes 17 years working with “retailers worldwide,” per…
Read MoreMaking Smart Restaurant Equipment Decisions
When Jon Jacobs opened Polliwogs Eatery & Pub in Mississippi in the late ’90s, he learned a few costly lessons when outfitting the kitchen infrastructure, particularly as the business grew and the menus evolved. At one point, his team needed new fryers, but they had unused pizza ovens. That’s just one example from his decades…
Read MoreWhat’s challenging restaurant chain execs in 2026
At the Restaurant Leadership Conference in Phoenix, five C-level executives shared the ins and outs of growing their brands. Consistency, quality, reassessment, respect for roots, customer experience and building strong teams—these are some of the keys to successful growth, according to five C-level chain executives who shared speedy versions of their stories on stage Monday…
Read MoreMcDonald’s US CIO to depart, successor named
Mustafa Husain, former VP of restaurant technology engineering, will replace Valerie Ashbaugh starting May 1. Dive Brief: McDonald’s SVP and U.S. CIO Valerie Ashbaugh will depart at the end of April, the company said in a Tuesday announcement. The executive is leaving after less than a year as CIO, ending a five-year stint at the…
Read MoreApplebee’s franchisees sue chain over dual-branding exclusivity
Operators in Texas claim adding Applebee’s to existing IHOP restaurants broke development exclusivity agreements. Dive Brief: Applebee’s franchisees Apple Texas Restaurants and Apple Houston Restaurants have sued the franchisor for allegedly violating the exclusivity portions of their franchisee agreements with dual-branded IHOP/Applebee’s units, court records show. The operators say one open dual-branded restaurant and two…
Read MoreBojangles Opens 16 Locations in Q1, Enters Oklahoma for First Time
Bojangles, the iconic restaurant chain known for its craveable breakfast and Southern-style chicken, biscuits and tea, continues its nationwide expansion in 2026 with a series of openings, including the debut of a new restaurant in Oklahoma City, which will be the first-ever Bojangles location in the state of Oklahoma. Throughout Q1, the brand opened 16…
Read More
