The Hidden Restaurant Staffing Crisis

Restaurants are known to be physically and emotionally taxing environments with staff under constant pressure to produce. This atmosphere is one of the reasons staffing is reported to be a continual struggle for operators. Dan Simons, co-owner of Farmers Restaurant Group, implemented policy-level mental health support, including free online therapy for all employees and their…

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QSRs Can Turn Downtime Into Training Time

In quick-service restaurants, time is everything, especially when it comes to training new employees in high-turnover, leanly staffed environments. The old industry saying goes: “If you’ve got time to lean, you’ve got time to clean.” But today, more brands are giving that motto a modern twist: “If you’ve got time to lean, you’ve got time…

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6 restaurant trends to watch in 2026

In 2026, restaurants may be backed into a financial corner. Turbulent trade policies could raise food costs when many diners are already tightening their discretionary spending, forcing operators to get creative to keep sales healthy. “Restaurants are set for a humbling year,” BTIG analyst Peter Saleh wrote in the analyst firm’s December 2025 forecast for…

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Reimagining the Pizza Parlor for New Generations

The challenge facing the Shakey’s Pizza Parlor team was to refresh their look while staying true to the brand’s roots. “The redesign reflects our effort to recapture the classic ‘parlor’ atmosphere that defines Shakey’s,” said John Tilley, Creative Visionary and head of Jacmar Companies, owner of Shakey’s USA. “It is a one-of-a-kind brand for which…

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Welcome Tom Collingbourne

WELCOME: TOM COLLINGBOURNE Tom Collingbourne to our American Recruiters TEAM! Tom is a seasoned professional and a true change agent in the Foodservice industry. He specializes in sales positions in paper and disposables, Jan/san, and packaging solutions. Tom has consistently demonstrated his expertise and dedication in this dynamic field. With a career spanning over two…

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Craig Wilson Reflects on 20 Years as American Recruiters Franchise

– Craig Wilson, CFSP, American Recruiters Franchise Owner – CHICAGO It was May, 1999, and I was finishing up a consulting project for Carl Carieri, who was at the time, the co-owner with Gino Scialdone, of American Recruiters. Their successful Executive Search Firm was positioning itself to roll out a franchising model for recruiters who…

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3 Brands Discuss the Bumps Along the Road to Sustainability

Recycled furnishings, solar-powered utilities and waste reduction measures all count as ways QSRs are practicing more sustainable operations. But as keen as customers are for brands that adhere to such earth-friendly practices, the folks at the helm of these restaurants say there’s nothing easy or cheap about incorporating sustainability into everyday operations. In fact, at a…

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Labor and Employment Guidelines for New Restaurants

Opening a new restaurant means navigating a maze of creative, logistical, and legal challenges that would make American film producer M. Night Shyamalan blush. From tricky wage and hour laws to devilishly short immigration forms, there are employment law hurdles lurking around every turn. With a little forethought, new restaurants can avoid being stuck in…

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