Leaders Emphasize Importance of Empathy, Flexibility and Safety During COVID

My team spends most of their days designing and deploying next-gen leadership-development tools for multiunit franchisees and above restaurant leaders. Naturally, we pay a lot of attention to the unique challenges facing multiunit leaders and the innovative ways they overcome them, especially in a global pandemic. Since COVID-19 hit, the foodservice industry’s area directors, district…

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Is The Restaurant of the Future Already Here?

We’re all scrambling to materialize the so-called “restaurant of the future.” What COVID-19 trends are fleeting? Which aren’t? Will customers clamor for the same safety essentials months from now? Have protocols and tech dehumanized the experience? Does it even matter? Picture this environment, outlined by consulting giant Deloitte. A customer strolls into a restaurant with…

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Pizza Hut partners with Beyond Meat on two new Pizzas

Pizza Hut has joined forces with Beyond Meat, Inc. to develop two new pizzas featuring plant-based sausage. The collaboration will make plant-based meat pizzas “more widely available to the masses,” the Yum! Brands, Inc. subsidiary said. New Beyond Pan Pizzas were co-created by the Pizza Hut and Beyond Meat culinary teams to mimic the taste…

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Starbucks’ Holiday Menu and Red Cups Return Across the US

Red cups are returning to Starbucks. Starbucks announced that its holiday menu returns on Friday, November 6. That means drinks including the Peppermint Mocha, Toasted White Chocolate Mocha, and Eggnog Latte are back on the menu, as well as four new festive “red cup” designs. The chain is also giving away free reusable, collectible holiday…

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Wendy’s Breakfast Nabs new Customers as Pandemic Pushes Consumers to Break Habits

The coronavirus pandemic has upset consumers’ usual breakfast habits, leading fast-food Wendy’s has become the rare restaurant company to lure customers to its restaurants for breakfast even during the coronavirus pandemic. In the last eight months, consumers broke their old breakfast habits and began eating the early morning meal at home, spurred on by office…

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Dunkin’ is Going Private in $11.3 Billion Deal

Inspire Brands, a holding company backed by the Roark Capital Group, a private equity firm, is purchasing Dunkin’, which also owns Baskin-Robbins. Inspire already owns 11,000 Arby’s, Buffalo Wild Wings, Sonic, Jimmy John’s, and other restaurants. Inspire, which will take on Dunkin’s debt in the deal, plans to acquire outstanding Dunkin’ shares at $106.50 apiece.…

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Starbucks is now Officially Testing Vegan Breakfast Sandwiches

Coffee chain Starbucks has launched a plant-based breakfast sandwich at one test location in Issaquah, WA, a city on the outskirts of Seattle. The new Plant-Powered Breakfast Sandwich, retailing at $5.45, is made with a mung bean-based egg, a plant-based sausage patty, dairy-free cheese, and is served on an English muffin. While Starbucks has not…

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Chick-fil-A to Start Selling its Sauces at Walmart, other National Retailers

It will soon get a lot easier to acquire signature sauces from Chick-fil-A. The fast-food chain announced its Chick-fil-A and Polynesian Sauces will be available to buy at retailers including Walmart, Publix, and Kroger starting in mid-November. The sauces, available in 16-ounce bottles for $3.49 each, will initially appear in stores in Alabama, Florida, Georgia,…

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Nearly 300 Public, Private Sector Groups Launch Digital Campaign Pushing for a Deal on a Coronavirus Relief

A coalition of travel, restaurant, retail, and state and local government groups launched a digital advertising campaign on Wednesday calling for Congress to quickly approve a new coronavirus relief package. The Covid Relief Now Coalition is made up of organizations representing the public and private sector, including the American Hotel & Lodging Association (AHLA), International Franchise…

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