Global Foodservice News
How Starbucks, Target, Dave & Buster’s invest in employees to boost CX
Financial incentives, better training and unified company culture are among the tools companies are using to enhance the employee experience. Major companies, from Starbucks to Target, are bolstering their CX by investing in culture, benefits and incentives for their employees. Satisfied, tenured employees are well-positioned to offer superior customer service, but turnover rates across industries…
Read MoreSinger Equipment Acquires Alabama’s Bresco
Bresco will join Singer H&R and help Singer Equipment expand its reach across the south. Singer Equipment has acquired Bresco, based in Birmingham, Ala. Led by George Tobia, president, Bresco has served the greater Alabama market for more than 50 years. It will integrate into Singer H&R, formerly Hotel & Restaurant Supply, which joined Singer…
Read MoreFrontline Names New Sales Manager
Joshua Smith was introduced as a sales manager for Frontline International. Frontline International Names Joshua Smith New Sales Manager 4.8.26 PR Image Joshua Smith Prior to joining Frontline, Smith served as sales manager for a multi-state foodservice equipment distributor and service provider. Prior to that, Smith worked on the operator side of the foodservice industry,…
Read MoreAmerikooler Names Sales VP
Stephen Fetterman will help strengthen the walk-in manufacturer’s partnerships with customers and dealers. Walk-in manufacturer Amerikooler has appointed Stephen Fetterman as its vice president of sales. He will lead the company’s sales organization and support its strategic growth initiatives, including market expansion, channel development and enhanced customer engagement. Fetterman has experience leading high-performing sales teams…
Read MoreThe Legacy Companies Updates C-Suite
Steve Moore and David Abi were named chief executive officer and chief commercial officer for The Legacy Companies. Steve Moore David Abi Legacy CompaniesMoore’s career spans more than 30 years and he most recently served as CEO of Nice-Pak Products, a global manufacturer of wet wipes. Prior to that, he led Bankruptcy Management Solutions, a…
Read MoreIntroducing the Fast Casual FutureMakers: Greenlane
As legacy salad chains face mounting pressure, Greenlane is emerging with a smaller, faster, and more efficient model designed to make healthy food truly accessible. This year, QSR magazine introduced Fast Casual FutureMakers, a new annual report showcasing brands and founders pushing the category forward in real time. The 2026 class features three emerging concepts,…
Read MoreWhataburger Taps Rachel Lorraine as Vice President, Enterprise Insights & Analytics
Whataburger has named Rachel Lorraine as Vice President, Enterprise Insights & Analytics, adding a seasoned analytics and strategy leader to support the brand’s continued growth. Rachel brings more than 20 years of experience leading analytics, strategy and insights across the restaurant and consumer industries. She joins Whataburger from Yum! Brands, where she was serving as…
Read MoreFranchisee lawsuit describes Roll Em Up Taquitos as a Ponzi scheme
A group of current and former franchise operators allege fraud, saying the franchisor misrepresented the viability of the fast-casual business, leaving them stuck with hundreds of thousands in losses. The franchisor of the Roll Em Up Taquitos brand has been sued by a group of franchisees who describe the operation as a Ponzi scheme masked…
Read MoreStarbucks hires Chipotle’s chief development officer
Stephen Piacentini will help the coffee chain execute its ambitious renovation and development plans as part of the Back to Starbucks initiative. Name: Stephen Piacentini New title: Executive vice president, chief coffeehouse design and development officer, Starbucks Previous title: Chief development officer, Chipotle Starbucks confirmed it is bringing on Stephen Piacentini to lead the development…
Read MoreChurch’s Texas Chicken plots 600-unit expansion in China
The company’s international brand, Texas Chicken, will open its first unit in Shanghai this summer as it continues its global expansion. Dive Brief: Texas Chicken, the overseas arm of Church’s Texas Chicken, has signed a deal with Deke Shengtang to develop at least 600 restaurants across China over the next few years, according to a…
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