Virtual Concepts have turned into Culinary Goldmines

Like many others, the fast-casual giant is learning how to unlock the true benefits of a virtual brand . . . .   The Making of Chipotle’s Fresh-Forward Ghost Kitchen In the wake of COVID, virtual concepts have turned into culinary goldmines. The industry could potentially reach $1 trillion by 2030, according to research firm…

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$1 Trillion Infrastructure Law Ends Employee Retention Tax Credit

President Joe Biden signed a $1 trillion infrastructure bill into law Monday that ends the employee retention tax credit retroactive to after September 30. The ERTC provides a tax credit equal to 50 percent of qualified wages paid, up to $10,000 per employee, after March 12, 2020, and before January 1, 2021. The National Restaurant…

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Record Growth as the Foodservice Industry Recovers

KCL, the industry leader in foodservice design technologies, announces 22 new manufacturing partners who now host their equipment content– PDFs, CAD blocks, Revit families, and supporting images, and documents– on KCL software. Designers, consultants, and dealers around the world appreciate the convenience of KCL’s best-in-class design tools. KCL software is used in 174 countries and…

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Safety Activity Jumps 280 Percent at Restaurants

The increase in safety work also signals that multi-unit operators are more actively assigning and enforcing the completion of this work as opposed to just assuming that it will get done. The restaurant industry’s response to the coronavirus pandemic has been, in a word, impressive. Tough decisions have been made, new business strategies rolled out,…

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McDonald’s Partners with IBM to Expand Voice-Ordering Technology

The technology has been tested at multiple restaurants with positive results. McDonald’s revealed Wednesday that it’s turning to IBM to accelerate the growth of its automated voice-ordering technology. As part of the agreement, IBM will acquire McD Tech Labs, which was formed following the burger chain’s 2019 acquisition of Apprente, a leader in voice-based, conversational…

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Cisco Getting into the Hologram Business

Cisco will announce on Tuesday that it’s getting into the hologram business. At its WebexOne customer conference, it’ll describe a new service called Webex Hologram, which enables virtual meetings in augmented reality—with the participants represented as photorealistic holograms instead of cartoon-like avatars. I got an early look at the new service and spoke to two…

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