ACCA and PHCC Poised to Pursue Strategic Collaboration

The leading organizations representing plumbing and HVACR contractors in the United States have launched a strategic collaboration as a part of their shared mission to strengthen the contracting industry. As the two most established trade associations in the plumbing, heating, and cooling contracting industry, the Plumbing-Heating-Cooling Contractors Association (PHCC) and the Air Conditioning Contractors of…

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EPA launches initiative to strengthen U.S. drinking water systems

The U.S. Environmental Protection Agency (EPA) has launched a new initiative designed to strengthen federal support for drinking water and wastewater utilities nationwide, aiming to improve compliance with the Safe Drinking Water Act while helping communities modernize aging water infrastructure. Announced March 4, the initiative, Real Water Technical Assistance (RealWaterTA), refocuses federal resources on technical…

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What GLP-1 is Teaching Restaurants About Menu Design

Restaurants once again have a choice about how they approach diners. For decades, restaurants have been able to react to diet trends with visible signals and callouts. Menus at Applebee’s carried Weight Watchers logos. Brands tied emotions to the calorie counts, such as Chili’s Guitless Grill. “Under 500 calories” badges appeared next to entrées. These…

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Clooney and Casamigos Co-Founders Introduce Non-Alcoholic Beer Brand

Crazy Mountain will debut in select U.S. markets this year. The trio that co-founded tequila brand Casamigos more than a decade ago this week launched a new beverage brand targeting the alcohol-free segment. Crazy Mountain non-alcoholic beer, founded by actor George Clooney and entrepreneurs Rande Gerber and Mike Meldman, is a “premium non-alc lager-style brew”…

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How Unified Customer Experience Management Is Driving Restaurant Growth

The restaurant industry is filled with tales of visionaries — people who created new gastronomic experiences, dining adventures, and global chains. Now, another kind of visionary is uniquely positioned to own the future: the restaurateur who uses AI to unify the customer experience. When an establishment operates through unified customer experience management (UCXM), it understands,…

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Where ‘Wow’ Factor Design Meets Operational Discipline

Two powerful forces are reshaping how restaurants capture guest attention, create emotional resonance, and maintain operational sustainability. On one side is a cultural shift toward bold, immersive, and expressive experiences. On the other is a pragmatic push for efficiency, margin protection, and format evolution. Together, these dynamics reveal an industry that is getting braver and…

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