Global Foodservice News
SmartSummit: Schools Grapple with Supply Chain Issues and other Challenges as New Year Begins
The pandemic has forced schools to adapt in countless ways, including reinventing meal programs to ensure students have access to nutritious food whether they are learning from the classroom or the kitchen table. Last school year, as teachers transitioned to online instruction, school foodservice operators just as quickly shifted to serving grab-and-go meals and even…
Read MoreThe Labor Crisis
Yum Brands’ CEO: Culture Is What Will Get You Through a Tight Labor Market That labor crisis, by the way, has yielded an all-time high quit rate for restaurant workers. It has also driven operators to hike their wages in response, and average pay in the industry is now above $15 an hour for the first…
Read MoreAuntie Anne’s Hits the Pavement, and New Audiences Nationwide
Auntie Anne’s has long been a staple in malls and airports across the U.S. The smell of warm, salty pretzels enticed travelers and shoppers alike from the brand’s storefront and kiosk locations for more than 30 years. But what about the customers craving a doughy snack who aren’t traveling or strolling through the mall? Where…
Read MoreGeneral Managers Make a Median Base Salary of $90,129 including Bonuses, says Black Box Intelligence Report
General Managers Make a Median Base Salary of $90,129 Including Bonuses, says Black Box Intelligence Report The median hourly wage in limited-service restaurants was up 10% in the second quarter year-over-year, and up 6% among full-service line cooks, according to a Black Box Intelligence webinar. Hourly workers in limited-service restaurants made a median of $11…
Read MoreDenver Looks to Offer Restaurant Owners and Workers Grants
The Denver City Council is set to vote on a new grant program that could make city and county restaurant owners eligible for $10,000 and workers up to $1,500. The council will vote on a $1 million grant to the Colorado Restaurant Foundation, the philanthropic arm of the Colorado Restaurant Association, and $500,000 to the…
Read MoreThe Coffee Bean & Tea Leaf Company Adds Three Executives to its Senior Leadership Team
The Coffee Bean & Tea Leaf® company, one of the world’s leading roasters and retailers of specialty coffee and tea, announced today the addition of three new senior executives who will help scale the company, expand its omnichannel marketing presence and introduce the brand to consumers in both existing and new markets. The company has…
Read MoreRestaurant Worker of the Future Needs Heightened Digital and People Skills, Expert Says.
The Restaurant Worker of the Future — and even now — is a digitally savvy individual with great people skills, says Tracy Skeans, chief operating officer and chief people officer for restaurant giant Yum Brands Inc. Skeans, who took on the additional operations role in January at the Louisville, Ky.-based parent to Habit Burger Grill,…
Read MoreSenior Director of Service and Hospitality Khalilah Cooper on Learning from the Brand’s Operators
When the pandemic wiped out dine-in business early in 2020, Chick-fil-A didn’t require any big evolution with its service model, as it already relied heavily on drive-thru. But the company still invested in protecting its industry-best hospitality and creating a smooth drive-thru experience using technology. Khalilah Cooper, the brand’s senior director of service and hospitality,…
Read MoreChipotle is Rethinking its Relationship with Digital Influencers
Chipotle Mexican Grill, which has been an innovator in its use of TikTok for several years, announced Thursday it’s turning to the video-sharing platform to find an influencer to work with the chain on its digital strategy. With the launch of the inaugural Chipotle Creator Class, which includes viral stars and digital creators such as…
Read MoreA Q&A with Sheila Bennett, executive director of CORE (Children of Restaurant Employees)
How this Nonprofit is Raising Funds for Children of Restaurant Workers in Need . . . . How this Nonprofit is Raising Funds for Children of Restaurant Workers in Need Sheila Bennett is the executive director of CORE (Children of Restaurant Employees), a nonprofit organization dedicated to financially helping the families of restaurant workers that…
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